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FAQs

What is the delivery service policy?
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What are the coverage areas for the delivery service?
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How much is the shipping charge?
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How do I make payment?
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Where is your shop located?

We are located at Jalan Hang Lekir, Kuala Lumpur. It is near to Malaya Hotel and the china town.

 

Do you deliver  flowers on Sundays?

Deliveries on Sundays will only be made on festive seasons and upon special requests. For deliveries on Sundays, orders must be placed 1-2 days before delivery date. An extra charge RM20 will be levied on the delivery charge if it is not during a festive season.

 

How do I know that my order has been received by Kuala Lumpur Florist ?
Our order form is equipped with auto-responder option. Once we receive your order the auto-responder will send you a notification email.

 

Can the orders be fulfilled all the time?              

Seasonal conditions may affect the supply of certain kind of flowers. Specific colors may not always be available. In some cases, substitution may be necessary to fulfill your order requirements. The dimensions given for arrangements are mere approximations. However, you may refer to them as general guidelines of the flowers' sizes.

In certain extreme cases, subject to stock-availability, we reserve the right to substitute
your order with another item which is of equal or higher value. Containers shown may not always be available as well. In these circumstances, alternative containers of similar value and style will be used.

 

Can I send the flower to graduate on Graduation ceremony ?
We have done this before, however it creates problem to the dispatch boy. So we stop delivering flower to the person on any non fixed address or a big crowd ceremony.
 

If FAQs above do not answer your question, please feel free to write us email at Contact Us page.